Frequently Asked Questions

How much is your call out charge?
We do not charge for call outs and offer free quotes.

Is your work guaranteed?
Yes, we are full members of NICEIC showing all our work is certified, guaranteed and complies with BS 7671.

Do you have public liability insurance?
Yes we are covered up to 2 million pounds.

Do you repair domestic appliances? e.g. washing machines, microwaves, cookers etc.
Sorry we do not repair domestic appliances

How soon can you do it?
Very much dependent on our current workflow and the urgency of the work you require performing.
In all instances, we will make every effort to meet an agreed deadline & allocate a day and time that is suitable to you.

Will I have to wait in all day for you to show up?
No, we try to allocate a time slot that is convenient to you and aim to arrive when we say we will.
Sometimes however we may be delayed by a previous job taking longer than anticipated, if this is the case we will call you in advance.

What is Part P?
This is a relatively new regulation brought in to protect the public from unqualified electricians & cowboys. You should always ask that any electrician who is carrying out any electrical work on your property is Part P registered.

How long does fault finding generally take?
Fault finding a problem usually does not take very long, the average time is 1 to 1&1/2 hours.
There are cases where it can take some time to diagnose your problem, or problems. When we discover that the trouble shooting process may take awhile, we tell you before continuing.

What is involved in rewiring & how long will it take?
Having your house rewired is one of the biggest electrical jobs that you can have done. It involves the lifting and refitting of carpets and floorboards as well as chasing of walls to run the new cables. The time taken to rewire a property mainly varies on the size of your property & requirements but on average a 3 bed property takes 7 to 10 working days including testing & inspection.
We offer free electrical rewire quotes where we come to your property and review your current electrical setup and discuss any additional electrical points that you may wish to add.